Kumamoto Castle Admission Ticket

Important Information

• . Adult tickets are for high school students and above. Child tickets are for elementary and junior high students.
• . Please note that depending on the crowd, you may have to wait to enter the castle tower.
• . Please wear non-slip footwear during rainy weather to prevent accidents caused by slippery floors.
• . Please avoid using camera tripods or selfie sticks when it's crowded.
• . Pets are only allowed in the outdoor paid areas outside the castle tower. However, they must be kept in a cage with no visible faces. Service dogs are an exception and are allowed to enter. Please remember that pets must always be on a leash when visiting other areas.
• . Fires are strictly prohibited in Kumamoto Castle Park. There is no smoking area within the paid area, so please smoke at the smoking area next to the Ninomaru "Reconstruction Castle Lord Reception" or the smoking area at Josaien.
• . Please refrain from eating in the paid area. Only beverages with lids are allowed.
• . For those who require a wheelchair (including electric assist) during the tour, we offer complimentary rentals with an accompanying person. Wheelchairs are not available in case of rain. The number of units is limited, and reservations are not available.
• . You are allowed to bring a stroller and use it.
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• . We have established "first aid rooms" at four different locations within the castle premises to help visitors who feel unwell or physically uncomfortable. You can quickly identify these rooms as they are marked with "first aid room" signs. The four locations of these first aid rooms are as follows: - The resting place which is located in the space of the plaza in front of the castle tower. - The "nursing room" which is attached to the south exit ticket office. - The “nursing room” which is attached to the Sukiyamaru toilet. - The “nursing room'' in the “resting place” in Nimomaru.
• . Please note that there are three elevators, known as "compassionate elevators," inside the castle tower. These elevators are reserved for the following individuals: - Persons who use wheelchairs or strollers (including caregivers) - Persons who have difficulty using stairs If you belong to any of these categories and would like to use one of the elevators, please speak to the staff at the castle tower entrance when you visit. They will be happy to assist you.
• . Please ensure that you allocate sufficient time for viewing and consider using public transportation.
• . The Kumamoto Castle Official App (https://castle.kumamoto-guide.jp/news/detail/711) provides audio and subtitle commentary, as well as video content, for the permanent exhibition inside the castle tower. Moreover, visitors can use the AR function to see a view overlaid with old photographs from the Meiji era on the top floor of the castle tower. We advise visitors to download the app prior to their visit for a more enjoyable experience.
• . Please note that coin lockers are not available for storing large luggage in the paid area of the castle tower. Additionally, luggage with wheels is not permitted inside the castle tower. For your convenience, coin lockers (charges apply) can be found in front of Ninomaru's Rest Area or in front of the tourist information center at Josaien.
• . Free Wi-Fi in Kumamoto Follow these simple steps to use Kumamoto Free Wi-Fi: 1. Open the Wi-Fi settings on your smartphone, tablet, or any other device and select "Kumamoto-free-wifi" as the network (SSID). 2. Open your device's browser. 3. Register as a user on the registration screen to connect to the internet. - Register as a user when using the service for the first time. - You only need to register once for each device. - From the second time onwards, you can connect to the Wi-Fi network (SSID) by selecting "Kumamoto-free-wifi.” There's no need to register again. That's it! You're ready to enjoy our Wi-Fi service hassle-free. This free Wi-Fi service is available in the following areas: Sakura no Baba Castle Garden, General Tourist Information Center, Ninomaru Parking Lot South Restroom, Ninomaru Ticket Office, Uto Yagura, Castle Tower Square, Inside the Castle Tower, and around the extraordinary tour passage.