. Children price still applies to primary school students at 12 years old. High school students price still applies to students who are 18 years old and older.
. Children under 5 years old can enter Tokyo Skytree for free. Children under 3 years old can enter teamLab Planets TOKYO DMM for free. Children aged 4 to 5 will be charged only for teamLab Planets TOKYO DMM. Please purchase a child ticket separately at the local ticket vending machine on the day.
. Please enter the Tokyo Skytree Observatory at the time selected at the time of booking.
. You don’t need to make a reservation to visit TeamLab Planets TOKYO DMM. Please visit it during business hours on the day selected at the time of booking.
. The opening hours of teamLab Planets TOKYO DMM may subject to change. Please check the homepage for the opening hours before visiting. （https://planets.teamlab.art/tokyo/jp/） *Last entry is 1 hour before closing time. Please note that you will not be allowed to enter the venue after the last admission time.
. This ticket can only be used at TeamLab Planets located in Toyosu and cannot be used at other TeamLab venues. Please pay attention to the correct venue.
. <Regarding teamLab Planets TOKYO DMM> ・Please visit on the date and time stated on the ticket and wait in line at the entrance of the venue. ・The time stated on the ticket is not the fixed time you can stay in the venue. ・Please make sure there’s at least of your companion waiting in the line if you have to leave the queue. If you visit alone and must leave the queue please notify our staff nearby. ・Please put the stroller in place before entering. ・Children under the age of 13 must be accompanied by adults. ・Although wheelchair access is possible, we will guide the wheelchair users by a route that bypasses works that use water and works that wheelchairs cannot pass. Please be sure to change to the wheelchair prepared by TeamLab Planets when you enter the venue. (* The number of wheelchairs in the building is limited.) Please note that wheelchairs prepared by Teamlab are normal ones without fixtures. ・Re-entry is not permitted. Please note that your ticket cannot be refunded once you have entered the venue.
. <About the venue of teamLab Planets TOKYO DMM> ・You will be barefoot. ・In some areas the water depth can reach an adult’s knees. ・We recommend that you bring a change of clothes for your children or dress your children in clothes that do not get wet. ・Some areas have mirrored floors. Please be careful if you are visiting in a short skirt or wide-leg pants. ・There are areas where the light is strongly stimulated and areas where it is dark. ・For safety purpose, if you are visiting with your child, please always hold your child’s hand. ・During rush hours, our staff may ask the customers who have been using a service for a long time to move forward.
. About "Moss Garden of Resonating Microcosms - Solidified Light Color, Sunrise and Sunset" ・In the event of light rain, the artwork will remain open to the public. In the event of typhoon-level winds or heavy rain, the artwork show will be suspended.
. <Others - teamLab Planets TOKYO DMM> ・Please note that we are not responsible for any loss or theft within the venue. ・Please note that we may take pictures without notice. If you do not agree us to take pictures regardless of the purpose, please let our staff know. ・Please note that you may not be able to see the works due to unexpected circumstances. Those who experience the following should be careful when visiting ・Those who experience muscle cramps or loss of consciousness caused by light stimulation. ・Those who experience extreme fear in confined, dark, or high places.
. You will not be allowed to enter teamLab Planets TOKYO DMM if you are: ・Being drunk or rude. ・Eating, drinking, or smoking on site. ・Bringing dangerous items or any items judged inappropriate by our management staff. ・Trying to Re-entry after leaving. ・Taking videos or photos to be used for commercial purposes without prior consent. ・Visiting with any animals including assistance dogs. * Please note that if you are required to leave the venue due to the above behaviors, you won't be refunded.
. Booking can be made a maximum of 30 days before the designated participation date.
. Booking must be made before 23:00 JST, one day prior to the designated participation date.
. The business hours may change depending on the COVID-19 infection situation. Please refer to the homepage of each facility for the latest business hours.
. Please note that sudden closure and event cancellation may happen due to unexpected circumstances such as bad weather, etc. Please check the homepage of each facility before visiting.
. Voucher expiration date: valid for the day of issue only

Skytree Enjoy Pack teamLab Planets TOKYO DMM Plan

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