Disney on Ice "Magic in the Stars" Ticket Reservations (Osaka)

Important Information

[Ticket and venue notes] ・Using tickets: your e-ticket voucher requires an internet connection to use, and should only be redeemed by staff (click here for how to use) ・You can exchange your tickets for a seat numbered admission ticket at the ticket booth starting 60 minutes before the start of each performance. Seat numbers cannot be specified. ・We cannot accept bouquets or letters for performers. ・Up to one child under 2 years old can sit on the lap of a guardian (adult) for free. However, if a seat is required, a fee will apply. ・We cannot accept exchanges, changes or cancellations of purchased tickets. ・Admission tickets will be invalid if lost. ・Each admission ticket is valid only once per person. Tickets with a specified date and time are only valid for that date and time. ・We cannot accept returns, exchanges, resales or complaints after purchase. ・Admission tickets will not be reissued under any circumstances (loss, fire, theft, damage, etc.). ・If you do not have your admission ticket due to loss or theft, you will not be able to enter the venue or take a seat, even if you can prove that you purchased it. ・In the event of a performance being canceled due to force majeure, refunds will be made within the specified period and at the specified location. However, no refunds will be made if the admission ticket is damaged, lost, severely soiled, or difficult to read, or if the ticket stub is missing. ・Except in the case of a performance being canceled, tickets cannot be exchanged for other dates/times, other types of tickets, or money. ・Please note that we cannot compensate for travel expenses or transportation costs even in the event of a performance being canceled or postponed. ・If you detach the ticket stub before entering, it will become invalid and you will not be able to enter the venue. ・Please note that the content of the day may be changed to a reasonable extent due to circumstances. ・Food, drink, alcohol, dangerous items, and pets are not allowed to be brought into the venue. ・If you are coming by car, please check in advance whether there is a parking lot. ・Please follow the instructions of the organizers and staff inside the venue. If you do not follow the instructions and precautions, you may be asked to leave the venue. In addition, we may restrict the number of people allowed to enter your seat during the performance. ・The organizers are not responsible for any accidents that occur within the venue due to failure to follow the instructions of the organizers and staff. [About coming to the venue] There is no parking lot at Osakajo Hall. Please use public transportation. ・A 5-minute walk from Osakajokoen Station on the JR Loop Line ・A 5-minute walk from Osaka Business Park Station on the Nagahori Tsurumi-ryokuchi Subway Line ・A 15-minute walk from Kyobashi Station on the JR Loop Line and Tozai Line ・A 15-minute walk from Kyobashi Station on the Keihan Line [Live Entertainment Terms and Conditions] The Association of Concert Promoters of Japan (ACPC) has established the Live Entertainment Terms and Conditions to ensure that customers can enjoy the performance even more. Just like in society in general, there are rules and morals that must be respected in the space of live entertainment. Furthermore, a live event can only be held thanks to the preparations made by the organizers, venue management, and performances by the performers, as well as the cooperation of all attendees. The social environment surrounding live events is changing every day. This document clearly states the current state of various aspects related to performances. Please be sure to read the terms and conditions below when purchasing tickets or visiting the venue. All performances by Kyodo Kansai Group are subject to the provisions of the "Live Entertainment Terms and Conditions.