Use the handy Suica card to enjoy cashless convenience in Tokyo! Board buses without coins; enter stations without tickets; pay for goods; or use it for services like lockers and more with just one tap. Book with us to receive your Suica card hassle-free!
• While Suica has a wide coverage area, please note that you can only pick up your Suica card in the Tokyo area. Please check the Location section for more details • Children aged 5 or younger can travel on trains, subways, and buses for free, but they must sit on a parent or guardian's lap. Should they require a seat of their own, they will be charged fare
Forget about fumbling for loose change in an unfamiliar currency — buy a Suica card to travel cashless in Tokyo! Book with us to save yourself the trouble of getting a Suica yourself; just pick up your card at any of our collection points, and you'll be good to go. Suica is Tokyo's most widely used prepaid e-money card. It covers areas served by JR East railways, plus Sendai and Niigata, but it also can be used across a wide range of coverage areas all over Japan. Suica can also be used in areas served by the following IC cards: • Kitaca (JR Hokkaido) • PASMO (Tokyo area) • ICOCA (JR West) • manaca (Various railways and bus lines serving Nagoya, including Meitetsu) • TOICA (JR Tokai) • PiTaPa (Kansai Thru Pass) • SUGOCA (JR Kyushu) • nimoca (Various railways and bus lines serving Fukuoka) • Hayakaken (Various railways and bus lines serving Fukuoka) Your Suica card is not only good for paying train, bus, or taxi fares! It's also a cashless payment option that you can use at an increasing number of establishments: shops, convenience stores, kiosks, vending machines, and even lockers. What's more, using a Suica is not just convenient; it also saves you money. Paying for your train fare by IC card saves you 1–9 JPY each time (usually around 1–2 JPY on average), which may not seem like much, but will still add up if you're a frequent traveler. One-way travel within Tokyo typically costs about 150-200 JPY, and on average, you can expect to spend about 1,000 JPY per day on public transport. Your Suica card comes preloaded with 1,500 JPY, in addition to the 500 JPY deposit that JR East Japan charges when issuing a Suica. (You can get this deposit back simply by returning your card at any JR East Midori-no-madoguchi ticketing office; or, you can keep your Suica if you plan to return to Japan in the future.) Once you've received your Suica, using it will be a breeze! Just tap and go, and if you're falling short, you can easily top up your card at ticketing machines all over Japan. If you've added too much cash, not to worry — you’ll be able to get your balance back before you leave Japan (see the Important Information for details). Book now to secure a Suica of your own!
Booking and Collecting Your Suica 1) Once your booking is confirmed, you will receive an email with a QR code 2) Your QR code serves as your voucher for picking up your Suica card 3) Present the QR code at any of the listed collection points (please see the Location section for details) within operating hours to collect your Suica card Refunding Your Deposit and Remaining Balance • Go to the Midori-no-Madoguchi ticketing office at any JR East station to get your 500 JPY deposit, as well as your remaining balance (if any), back • For refunds of your remaining balance, please note that JR deducts a return fee of 220 JPY. However, if the 220 JPY charge will lead to a balance of 0 or a negative amount, the charge will be waived • If you plan to return to Japan in the future, you do not need to return your Suica; you can hold on to it, if you wish. Unused cards, as well as any remaining balance, will expire 10 years after last use Sample Scenarios for Refunds • Remaining balance of 1,000 JPY: 1,280 JPY refund (1,000, less 220 for the return fee, plus 500 for the deposit) • Remaining balance of 100 JPY: 500 JPY refund (the balance after the 220 JPY return fee will be negative, so only the deposit will be refunded) • No remaining balance: only the 500 JPY deposit will be refunded